Patient Access logo

Patient Access is provided by our clinical system supplier. It allows our patients to book appointments, request repeat prescriptions and send doctors secure messages. These messages will be responded to within 48 hours and you must actively log on to view this. You need to register in person at the practice for this service. Please bring a form of photo ID to register.  If you request a prescription and it is rejected please contact us.


Do you have any compliments, suggestions or complaints about the practice?  We value your feedback.


We have created an online questionnaire to gain patient views on our services and to target areas of improvement. The questions have been compiled with input from our patient group BPSPLG. We would really value your thoughts.

Spoken Languages

For patients whose main language is not English, the following languages are offered by the surgery.
  • Gujarati - Dr Patel, Dr Shah
  • Hindi - Dr Chana
  • Punjabi - Dr Chana
  • Spanish - Dr Swanne
  • Swahili - Dr Shah
  • Urdu - Shehla
If you speak any other language apart from the list above and also require a translator, please let a receptionist know.

Three days prior notification is required to use this service.
Please let the receptionist know when booking an appointment including the language required.