Cancel an appointment

Thank you in advance for allowing another patient to use your appointment slot!

Before you continue, here is some additional information that we trust you may find useful.

If you wish to skip and continue with your cancellation request, please scroll down to the bottom of the page.

Did you know that you can book or manage your appointment from the comfort of your sofa or whilst on the go?

Here is how:

• You can use these to book or cancel appointments, request repeat prescriptions, have 24/7 access to your medical records and use many other facilities including messaging us if it is not urgent

  • Patient Access
  • MyGP
  • Evergreen Life
  • DImec   

• If you have received an appointment reminder text message (SMS) you can simply reply CANCEL back by using the same message;

• If you are registered for online access, you can cancel your appointment by logging onto your account from any computer, tablet or smartphone;

• You can call us on 0208 772 8772 and choose Option 1;

• If you are passing by just pop in and kindly let our receptionists know that you wish to cancel your appointment.


 To successfully cancel your existing appointment, please provide the following information:

Your details
Appointment holder's first name
Appointment holder's Surname
Appointment holder's date of birth
If you are a parent, guardian or carer please tick this box
Parent/Guardian/Carer's first name
Parent/Guardian/Carer's Surname
Appointment details