Patient Access logo

Patient Access is provided by our clinical system supplier. It allows our patients to book appointments, request repeat prescriptions and send doctors secure messages. These messages will be responded to within 48 hours and you must actively log on to view this. You need to register in person at the practice for this service. Please bring a form of photo ID to register.  If you request a prescription and it is rejected please contact us.

feedback_icon

Do you have any compliments, suggestions or complaints about the practice?  We value your feedback.

feedback_icon

We have created an online questionnaire to gain patient views on our services and to target areas of improvement. The questions have been compiled with input from our patient group BPSPLG. We would really value your thoughts.

Online Booking

As an alternative to booking appointments via reception, you can use the online booking system.  We encourage our patients to use this as we hope this service will be more convenient to you, and also give our reception staff more time to deal with other enquiries.

To use this service please register at reception - you will need to provide photographic proof of identification (Passport, Driver's licence, National ID, Employee ID). The receptionist will then provide you with registration details. Once you get the registration details you will need to Activate your account here.

If already registered click here to log in and book an appointment.

Please note, these appointments are NOT for medicals, cervical smears, baby checks or any procedures requiring an extended appointment. Currently, it is not possible to book a nurse appointments online. If you are in doubt about using this service please telephone the surgery.

We reserve the right to deny access to the online appointment system to any patient who abuses the service. Please ONLY book one session per person.

We take the security of our patients’ information very seriously. We ensure that the information you provide when using the internet appointment booking facility is protected.
 
Online access also enables you to order repeat prescriptions and send non-urgent secure messages to doctors. They will be responded to within 48 hours, the response can only be viewed by actively logging in to your online account.